Category: customer experience
If you ever dreamed about matching your nail polish colour with your dress, now it is possible. Capitalizing on the savoir-faire of the Swiss company Colorix, Provaine offers to its consumers the possibility to customize the colour of their nail polish.
Last estimation shows around 2 billion for smartphone users in the world and should reach 2.16 billion in 2016. Fragrances and cosmetics retailers needs to take this into account when building their strategy . They need to think mobile first in order to provide the best shopping experience to their hyper connected consumers. With an average of 50% of their consumers using their smartphone whilst shopping, point of sales need to be redesigned and integrate digital tools enabling retailers to assist their customers at every stage of their customer journey.